Wednesday, December 4, 2019
Organizational Behavior and Human Decision Processe
Question: Discuss about the Organizational Behavior and Human Decision Processe. Answer: Introduction: For this assignment, the HBR case study has been selected. It is named as Is the Rookie ready by Sarah Green. The summary of this case study is that Tim OConnell, the manager at Driscoll Software gets a call from the company Hybara Casinos one week before Christmas. It has been found that the clients system used by the company previously is crashed. Now, the company wants to be rescued before the day of New Year. This project has developed conflict in the mind of Tim OConnell. It can generate high amount of revenue but it also needs six weeks worth time that is crammed into two and more holidays. In addition, it has been found that star programmer of Tim named Alessandra Sandoval had quitted the job several months ago. Now, the rookie Kristen Hammersmith has taken her place at job. A manager has to listen, delegate, compromise and lead by example (Wang et al. 2013). In this HBR case study, both Kristen Hammersmith and Tim OConnell are addressed as managers. Kristen is newly appointed in the place of star programmer Alessandra Sandoval. Without any argument, Kristen can be considered as rookie. However, by analyzing Tims rash decision and behavior on the Hybara project, it can be said that he had proven himself as a rookie manager. Wang et al. (2013) stated that a good manager with effective leadership skills would never make any commitment to a short deadline along with numerous constraints. A manger never should agree to complete a project without asking some questions to customers and discussing with project managers or team leaders. Tim OConnell has understood that Hybaras urgency is an opportunity for his company to gain a large amount of revenue. However, he fails to understand the desperation of Hybara that can help Tim to get better delivery timeframe. I t can also help the company to gain extra revenue for the project installation. There are many evidences can be found that proved that Tim is an ineffective manager. He is committed to complete a project within a short deadline during Christmas. He has ignored the fact that most of the employees may not work due to vacation. Hence, it can be considered as impulsive irresponsible decision. Secondly, it has been found that Tim dealt ineffectively with his star programmer Alessandra Sandoval. Tim was never comfortable to work with Alessandra that lead her to leave the company. Touveneau et al. (2013) stated that conflict, stress and tension can arise at work at any time. However, dealing with issues at appropriate time with proper attention can resolve them. Tim is also not able to develop trusting relationship with the new project manager named Kristen. Tim has successfully delegated a task to Kristen but he is not able to manage the outcome of the task successfully. Hence, Tims management style can be recognized as rookie management style. He should contact Hybara, revise the installation plan, and ask for extra fees for the last minute installation. Tim has to make sure that Kristen and his team gets proper resources, time, budget and overall support so that they complete the task within time. Reference list Touveneau, S., Clack, L., Ginet, C., Stewardson, A., Schindler, M., Bourrier, M., Pittet, D. and Sax, H., 2013. Leadership styles of ward head nurses and implementation successa qualitative inquiry in the framework of a mixed-method study on hand hygiene promotion through patient involvement.Antimicrobial Resistance and Infection Control,2(1), p.1. Wang, A.C., Chiang, J.T.J., Tsai, C.Y., Lin, T.T. and Cheng, B.S., 2013. Gender makes the difference: The moderating role of leader gender on the relationship between leadership styles and subordinate performance.Organizational Behavior and Human Decision Processes,122(2), pp.101-113.
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